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Refund and Return policy – Lovegold

Refund and Return policy

Easy Returns and Exchange

To ensure you are confident about your purchase, we have an Easy Returns and Exchange Policy, which gives you enough time to be in no doubt that you have made the right decision of buying jewellery from LoveGold. Should you have any problem with the jewellery piece, you can choose to return it back and claim 100% refund or exchange within the policy time frame. The time frame for claiming our Easy Returns and Exchange Policy is mentioned below.

We Offer

100% refund/exchange for the invoice value of the product within the policy time frame of 3 days from the date of product received by you.

Procedure for availing this Policy

Call our team at +91 4520 4404 or email us at and place your exchange/ return request.

Please note that products purchased at LoveGold cannot be returned or exchanged at any partner brand showrooms.

Shipping Policy & Charges

The order will be shipped within 10 days from the date of order received at the mentioned address (in the order sheet)

We offer one-time FREE return shipping (within India) within the Easy Returns and Exchange Policy. For all the subsequent returns/exchanges (if any) under this policy, the shipping charges shall be borne by the Customer.

Product Damage

The product should be in unused condition. Any damaged or worn-out products will not be accepted under the Easy Returns and Exchange Policy.

Policy Conditions

Items that have been reworked, made to order pieces, customized pieces with personalized sizing cannot be returned or exchanged.

The policy is applicable for Orders delivered within India only.

Our products are also available at

AZVA Boutique, Taj Hotel, Off Western Express Highway,

Near Domestic Airport, Santacruz (East), Mumbai 400 099.

Phone- + 91 84518 82211